💳 Pagos en WhatsApp

Cobra sin salir del chat con Neurocity Pay

Secure payment links and QR codes so customers can pay instantly in the conversation. No extra apps, no friction.

Ligas de pago · QR · Comprobante automático
👛 Lana Online on WhatsApp

Tu dinero en un mensaje con Lana Online

Lana Online lets you move, manage and collect money on WhatsApp — with your digital account (wallet), SPEI and card. Financial services are provided by authorized institutions.

Saldo · Transferencias · Tarjeta digital
📅 Asistente personal

Organiza tu día con Gabi

Your WhatsApp assistant for appointments, daily planning and calendar follow-up — like having an assistant in your pocket.

Citas · Recordatorios · Seguimiento
🏛 Atención ciudadana

Government 24/7 con Sigo Civic

AI-powered citizen service for procedures, guidance and reports 24/7. SAM already operates in San Pedro — your city can too.

Trámites · Reportes · Orientación ciudadana
🪪 Identidad digital

Verifica identidad con Neurocity Verify

KYC and KYB identity verification with documents and biometrics. Reusable records for onboarding, credit and compliance.

KYC · KYB · Biometría · Expediente digital
1 / 6
NC
Neurocity Centeromnicanal · WhatsApp · Email · SMS
Hello! 👋 Welcome to Neurocity Center. How can I help today?9:41
I have a question about order #28479:41
I am checking your omnichannel history 📨 I can also see your email conversation.9:41
Your order is on its way 🚚 It arrives tomorrow. Should I notify you by SMS too?9:42
Yes, by WhatsApp and SMS ✅9:42
Done. We will reach you through your preferred channel. Thank you!9:42
NP
Neurocity Paypagos seguros en WhatsApp
Your order #4821 is ready. Total: $890.0010:15
Pagar $890.00💳 Pay by card
I have paid ✅10:16
Received! 🎉 Payment confirmed. Reference: NP-9284110:16
We sent your PDF receipt 📄10:16
LO
Lana Onlineyour money on WhatsApp
Hello 👋 Your available balance is $3,420.0011:02
Transfer $500 to Maria Lopez11:03
Ready. Do you confirm the transfer?11:03
$500.00 → María L.👛 Confirm transfer
Confirmed ✅11:03
Sent. New balance: $2,920.00 💚11:03
GB
Gabitu asistente personal
Good morning ☀️ You have 3 appointments today. Shall we schedule another?8:30
Schedule a team meeting Friday at 10am8:31
Perfect. Friday 10:00 — "Team meeting" 📅8:31
I will remind you 30 minutes before. Anything else?8:31
No, thank you Gabi 🙌8:32
SAM
Sigo Civicatención ciudadana 24/7
Hello, I am SAM 👋 Which public service can I help with?14:20
I want to report a pothole on my street14:21
Of course. Share your location or address 📍14:21
Av. Principal #120, Col. Centro14:22
Report #NC-2847 registered ✅ We will notify you when it is resolved.14:22
N1
Neurocity Verifyverificación de identidad
To continue, verify your identity 🪪16:05
1️⃣ Upload your ID or passport
2️⃣ Take a live selfie16:05
Verificación KYC📸 Start verification
Done, I uploaded everything ✅16:08
Identity verified ✓ Record stored securely.16:09
More than 20 years building customer service technology.
WhatsApp + Voz + IA Atención 24/7 Datos protegidos
The platform

End-to-end business communications on WhatsApp

Innovacom connects your business to Meta's WhatsApp Business Platform and gives you everything needed to run conversations at scale: send, receive, serve and follow up from one team inbox.

Real-time messaging

Receive and answer inbound and outbound messages instantly.

Collaborative inbox

Multiple agents work from the same inbox with assignment and clear ownership.

Templates and campaigns

Approved templates and campaigns aligned with Meta policies.

Internal notes

Private team notes for internal coordination.

Rich media

Send and receive audio, images and PDF, Excel and Word documents.

History and archive

Searchable conversation history that can be archived and reopened.

Multi-account

Manage multiple WhatsApp numbers and customer operations from one instance.

API and webhooks

Connect existing systems through REST APIs and webhooks.

Meta onboarding

From official connection to agents in conversation

We guide you step by step inside Innovacom: connect your number with Meta, we validate readiness and your team continues the chat with full history — without leaving the platform.

1

Access Neurocity Center

Sign in or create your account on the Innovacom platform.

2

Connect with Meta

Guided onboarding with Embedded Signup: link WhatsApp Business without leaving Innovacom.

3

Validate your number

We confirm your line meets Meta's official API requirements.

4

Agents in the inbox

Multiple agents handle the same conversation with assignment, notes and real-time history.

Direct with Meta. The entire onboarding happens inside Innovacom — official connection, no opaque intermediaries.

Illustration of agents collaborating on the WhatsApp multi-agent inbox in Neurocity Center
Multi-agent inbox · Neurocity Center
Innovacom ecosystem

An ecosystem built around the conversation

Each solution delivers value on its own. Together they become the conversational layer of your business — built by Innovacom.

Neurocity Pay

Collect by message with payment links and QR codes inside the conversation.

For businesses that collect remotely.
  • Payment links and QR codes
  • Confirmation inside the conversation
  • Operational follow-up and receipts
Learn more → Payment processing services are provided by authorized institutions.

Lana Online

Lana Online: move, manage and collect money in one message — with your digital account (wallet) and card.

For conversational financial experiences.
  • Balance inquiries from WhatsApp
  • Guided transfers
  • Digital card with authorized partners
Scan and start → Account and card services are provided by authorized financial institutions.

Gabi

Your WhatsApp assistant for appointments, daily planning and calendar follow-up.

For professionals and schedule-driven teams.
  • Calendar-connected appointments
  • Automated reminders
  • Follow-up from WhatsApp
Explore Gabi →

Sigo Civic

24/7 AI-powered citizen service for procedures, guidance and reports — SAM in live operation.

For governments that want to serve better.
  • 24/7 procedure guidance
  • Tracked citizen reports
  • Follow-up and escalation
See SAM in San Pedro →

Neurocity Verify

KYC and KYB verification with documents, biometrics and reusable records.

For onboarding and compliance.
  • KYC and KYB verification
  • Documents and biometrics
  • Reusable digital record
Evaluate Neurocity Verify →
Lana Online + Neurocity Pay

Scan here. Activate Lana Online. Collect in an instant.

Millions of conversations already happen on WhatsApp. With Lana Online you get everything you already know for moving, collecting and managing money — your digital account (wallet), in minutes. With Neurocity Pay you turn every chat into sales, collections and growth.

  1. Scan the QRWe are ready for you. Start onboarding on WhatsApp in seconds.
  2. Activate Lana OnlineYour digital account (wallet), SPEI and card are ready to operate from the chat.
  3. Collect in an instantGenerate links, payment QR codes and accept cards without leaving the conversation.
  4. Grow with Neurocity PayScale sales with AI, automatic receipts and commercial follow-up.

Lana Online is a technology service by Innovacom. Financial services are provided by authorized institutions.

We are ready for you

Collect in an instant · WhatsApp onboarding

QR code to activate Lana Online via WhatsApp

Step 1: scan and identify yourself. In minutes, Lana Online is active and ready to collect.

Open WhatsApp now
You do not just collect: you grow.

Lana Online te da tu cuenta digital (wallet). Neurocity Pay te ayuda a vender más, cobrar mejor y dar seguimiento a cada cliente.

Mateo Rivas y Camila Soler — agentes AI Valora en WhatsApp, SMS, Email, Telegram y RCS
MR Mateo RivasConsultivo B2B · Odoo · cotizaciones
CS Camila SolerEmpática · KB · seguimiento comercial
VALORA AI

Mateo y Camila venden en todos los canales a la vez

«Lo que un humano no puede hacer en 8 horas, Valora lo hace en 8 canales — simultáneamente.»

AI agents with durable memory: they index your catalog, follow pricing policies, quote without making things up and escalate to people when needed.

  • WhatsApp, SMS, RCS, Email y Telegram — un agente, todos los frentes
  • 24/7 sin turnos, sin burnout, sin olvidar el contexto
  • RAG: Excel, PDF, Word, CSV y URLs indexados al instante
  • Odoo sync · pipeline comercial · escalamiento inteligente
💬 WhatsApp📱 SMS✨ RCS✉️ Email✈️ Telegram
How it works

From the first message to the outcome

No extra apps or complicated processes. Everything happens in the channel your customers already use.

01

Starts on WhatsApp

Your customer writes, or you start with an approved message. The conversation begins in their chat.

02

AI serves the customer

Innovacom's assistant understands, answers and guides customers 24/7.

03

Resolve or collect

Schedule, open a case or collect through a secure link in the same chat.

04

Your team follows up

Agents continue from the inbox with history and notes at hand.

Industries

Built for organizations that rely on customer conversations

Collections

Reminders, payment promises and collections on WhatsApp with automated follow-up.

Customer service

Answer questions, provide support and escalate to an agent when needed.

Retail and services

Catalogs, orders and conversational payments for frictionless sales.

Government

24/7 AI-powered citizen service, procedure guidance and reports.

SAM en operación · San Pedro Garza García
About us

Purpose-driven innovation since 2002

Innovacom nació en 2002, en el amanecer de la cuarta revolución industrial, cuando la nube y el procesamiento de datos empezaban a dibujar el futuro digital.

More than two decades later, we remain where technology and customer service meet. We do not simply follow trends; we build them with a team focused on useful digital transformation.

Innovacom: comprometidos con la visión estratégica, impulsando el progreso en la era de la información.

2002
Founded
+20
Years of experience
24/7
Conversational operations
Innovacom
Compliance and security

Serious technology with clear rules

We operate with encryption, access controls and traceability under Mexico's personal data protection framework.

  • Encrypted connections and secure information handling.
  • Traceability and logs for every interaction.
  • Data processing aligned with Mexico's LFPDPPP.

A clear distinction

Innovacom es el proveedor tecnológico: la plataforma, la inteligencia artificial, el canal de WhatsApp y la orquestación. Los servicios financieros regulados —cuentas, emisión de tarjetas y procesamiento de pagos— los prestan instituciones autorizadas, nuestras aliadas.

WhatsApp Business API · MetaInstituciones financieras autorizadasRedes de pago
Hablemos

Ready to move your operation to WhatsApp?

Tell us what your business needs and we will show you how it works live.

While you gain time, AI collects, sells and serves. Let's get started!